Search found 4 matches

by crs
Fri Jan 29, 2021 7:08 pm
Forum: Technical Support
Topic: [Solved] Importing (Navigating to) a Canon Compressed Raw file (CR3) also creates a DNG file
Replies: 4
Views: 3313

Re: [Solved] Importing (Navigating to) a Canon Compressed Raw file (CR3) also creates a DNG file - NEW ISSUE, file corru

Hi, Thanks for the update. Unfortunately, while this fixes the DNG creation issue, it renders CR3 files unreadable. It does not give an error, but both the thumbnail and the opened file are completely black. Screen Shot 2021-01-29 at 10.01.52 AM.jpg Here is the CR3 file for you (let me know if this ...
by crs
Fri Jan 29, 2021 7:18 am
Forum: Technical Support
Topic: [Solved] Importing (Navigating to) a Canon Compressed Raw file (CR3) also creates a DNG file
Replies: 4
Views: 3313

[Solved] Importing (Navigating to) a Canon Compressed Raw file (CR3) also creates a DNG file

Hi all, I apologize if this is obvious or by design. I recently got a new camera that can create Canon Compressed Raw files (CR3). These are about half the size of regular raw files. I see support for them was added in December. If I 'Import From Digital Camera' a CR3 file using GC on my Mac, it is ...
by crs
Sun Jun 09, 2019 7:19 pm
Forum: Technical Support
Topic: [Solved] Summary tab display cut off in browser
Replies: 12
Views: 9354

Re: Summary tab display cut off in browser

Hi, Thanks for the speedy fix! The beta works great for the text clipping! However, I'm still seeing the inability to scroll down in the ExifTool data - but not for every image. To repro, I'm selecting the ExifTool tab and then clicking between the images on the Thumbnail view mode. I'm not sure why...
by crs
Sun Jun 09, 2019 5:11 am
Forum: Technical Support
Topic: [Solved] Summary tab display cut off in browser
Replies: 12
Views: 9354

Re: Summary tab display cut off in browser

Hi, I've been seeing a similar issue, under both GC 10 and GC 11. The Exif and ExifTool tabs, for various images, are cut off. (I have only just started using the software, and I'm not sure how to get the Summary tab mentioned here.) I've also seen the ExifTool data not scroll down to the end. At on...