Search found 3 matches

by macintoshman2
Sat Sep 22, 2018 9:39 pm
Forum: Technical Support
Topic: [Solved] Transparent background showing as black
Replies: 5
Views: 4575

Re: Transparent background showing as black

Hi, Thorsten,

Yes, the latest beta did correct the issue. Again, many thanks.
by macintoshman2
Sat Sep 22, 2018 3:05 pm
Forum: Technical Support
Topic: [Solved] Transparent background showing as black
Replies: 5
Views: 4575

Re: Transparent background showing as black

Thank you for your quick response, Thorsten. I downloaded the beta, ran GC First Aid to delete preferences, but the transparent image background still shows black rather than the gray and white checkerboard.
by macintoshman2
Fri Sep 21, 2018 7:40 pm
Forum: Technical Support
Topic: [Solved] Transparent background showing as black
Replies: 5
Views: 4575

[Solved] Transparent background showing as black

I just installed the GraphicConverter version 10.6.4 (3185) update. I opened a .png file that has a transparent background and instead of the gray and white checkered background I am used to seeing, the background was showing as black. I checked GC Preferences/General/Display content and confirmed t...