Search found 11 matches

by welchgregusa
Sun Mar 15, 2020 8:48 pm
Forum: Technical Support
Topic: [Solved] "don't have sufficient privileges" when saving files
Replies: 20
Views: 3188

Re: "don't have sufficient privileges" when saving files

Problem solved, and it was "my fault"—rather it was caused by the Bitdefender antivirus software running on my MacBook. I had previously disabled it, to see if that was the issue, and it seemed to make no difference. But when I was poking around the Bitdefender notifications area I found the followi...
by welchgregusa
Sat Mar 14, 2020 2:37 pm
Forum: Technical Support
Topic: [Solved] "don't have sufficient privileges" when saving files
Replies: 20
Views: 3188

Re: "don't have sufficient privileges" when saving files

Thorsten, I tried a bunch of Gatekeeper-related checks and tests, and found nothing. I finally decided to try purchasing GC 11 from the app store, even though I own/paid for a version from your web site (I've purchased at least since GC 4), and it seems to work just fine! Who knows what is going on,...
by welchgregusa
Fri Mar 13, 2020 10:41 am
Forum: Technical Support
Topic: [Solved] "don't have sufficient privileges" when saving files
Replies: 20
Views: 3188

Re: "don't have sufficient privileges" when saving files

Unfortunately no change. Thanks for continued ideas/help.
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by welchgregusa
Thu Mar 12, 2020 1:16 pm
Forum: Technical Support
Topic: [Solved] "don't have sufficient privileges" when saving files
Replies: 20
Views: 3188

Re: "don't have sufficient privileges" when saving files

Hmmm...I installed GC 10 and it saves everywhere just fine for me. Is there somewhere I can download 11.1.2 or an earlier version of 11 to test?
by welchgregusa
Thu Mar 12, 2020 11:14 am
Forum: Technical Support
Topic: [Solved] "don't have sufficient privileges" when saving files
Replies: 20
Views: 3188

Re: "don't have sufficient privileges" when saving files

Hi again. What I'm trying to figure out is why GC is the only application I have (it seems) that has this issue, and why only recently. Every other application I use regularly, and all I've tested, save ("Save As" etc.) in those places just fine.
by welchgregusa
Wed Mar 11, 2020 1:04 pm
Forum: Technical Support
Topic: [Solved] "don't have sufficient privileges" when saving files
Replies: 20
Views: 3188

Re: "don't have sufficient privileges" when saving files

Hi Thorsten. User writeable, of course, but are you saying it has to be group writeable? If so, is that new? I can't be sure but this all seemed to start with the last update. I have not knowingly changed the permissions on my home directory (or children). I do see an empty temp file being created i...
by welchgregusa
Mon Mar 09, 2020 8:23 pm
Forum: Technical Support
Topic: [Solved] "don't have sufficient privileges" when saving files
Replies: 20
Views: 3188

Re: "don't have sufficient privileges" when saving files

I used the Finder info window Permissions "Apply to enclosed items..." as you suggested, and no effect. However I have noticed two things. I have a vanilla test account (for some dev work) and from that I am able to save files w/o issue. And, back in my account, it seems that if I make a folder/dire...
by welchgregusa
Mon Mar 09, 2020 11:15 am
Forum: Technical Support
Topic: [Solved] "don't have sufficient privileges" when saving files
Replies: 20
Views: 3188

Re: "don't have sufficient privileges" when saving files

drwx------@ 27 welch staff 864 Mar 9 05:59 Desktop/
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Screen Shot 2020-03-09 at 6.14.59 AM.png (487.43 KiB) Viewed 1258 times
by welchgregusa
Mon Mar 09, 2020 10:34 am
Forum: Technical Support
Topic: [Solved] "don't have sufficient privileges" when saving files
Replies: 20
Views: 3188

Re: "don't have sufficient privileges" when saving files

Hi again. Since my last post I ran a disk check/repair (Disk Utility), rebooted, trashed current install of GC and re-downloaded (from your site in Germany) and re-installed GC, and the behavior persists. I checked the system.log and here are some log entries mentioning GC in case that helps: Mar 9 ...
by welchgregusa
Mon Mar 09, 2020 12:43 am
Forum: Technical Support
Topic: [Solved] "don't have sufficient privileges" when saving files
Replies: 20
Views: 3188

Re: "don't have sufficient privileges" when saving files

Hi Thorsten. Yes—sorry I should have mentioned that. GC has full disk access permissions. I am unable to save files to the Desktop, for example, from GC; I can open the exact same files in Preview and they save just fine on the Desktop, etc. Thanks.