Search found 3 matches

by Bangorite
Sun Jan 10, 2021 4:01 pm
Forum: Technical Support
Topic: [Solved] Convert and Modify losing metadata
Replies: 3
Views: 1727

Re: Convert and Modify losing metadata

The problem turned out to be the option to post process with ImageOptim which strips metadata. Unchecking that box in Convert and Modify Options solved my problem.

Many thanks to Thorsten for figuring out my problem. As always, his customer service is excellent.
by Bangorite
Sat Jan 09, 2021 3:48 pm
Forum: Technical Support
Topic: [Solved] Convert and Modify losing metadata
Replies: 3
Views: 1727

[Solved] Convert and Modify losing metadata

I'm trying to convert a batch of TIFFs to JPG but when I use Convert and Modify I'm losing all my metadata. If I do a Save As... everything works as expected. Under Options... in Convert and Modify all the boxes under Embed Metadata (if available) are checked. I must be missing something somewhere. ...
by Bangorite
Fri Mar 13, 2020 11:26 pm
Forum: Technical Support
Topic: Face Recognition Issues
Replies: 1
Views: 2034

Face Recognition Issues

I'm using GraphicConverter 11 (App Store) in Catalina with full disk access permission turned on. GC is not saving the face database between sessions. So when I quit and restart there is no saved face database. If I auto-detect faces and there is a false positive that I have removed by clicking the ...