Search found 8 matches
- Mon Dec 25, 2023 11:09 pm
- Forum: Technical Support
- Topic: [Solved] Photos Damaged after upgrading to GC 12
- Replies: 1
- Views: 20559
[Solved] Photos Damaged after upgrading to GC 12
Hello. On 9 Nov, I upgraded from GC 11 to 12 on Mac Sonoma 14.2.1. Starting on 24 Dec, if I click on a file, it tries to open with GC 11 that is no longer installed. A messages says: “GraphicConverter 11” is damaged and can’t be opened. Delete “GraphicConverter 11” and download it again from the App...
- Sun Feb 27, 2022 12:58 am
- Forum: General Discussion
- Topic: [Solved] Photo Orientation
- Replies: 4
- Views: 1224
Re: Photo Orientation
Thanks a lot for your video that allowed me to finally fix the issue.
- Sat Feb 26, 2022 3:44 pm
- Forum: General Discussion
- Topic: [Solved] Photo Orientation
- Replies: 4
- Views: 1224
Re: Photo Orientation
Hello. I just emailed one of the affected photos. I could not zip the file, so I reduced the photo to 50% quality. Thanks for your help.
- Sat Feb 26, 2022 1:40 am
- Forum: General Discussion
- Topic: [Solved] Photo Orientation
- Replies: 4
- Views: 1224
[Solved] Photo Orientation
Hello. I have used GC for quite a long time, but a new issue just started where portrait photos are saved and then adjust themselves to landscape even if I recorrect them. What might be causing this? I didn't adjust any settings recently, so I'm not sure why this is occurring.
- Sun Nov 21, 2021 5:30 pm
- Forum: General Discussion
- Topic: [Solved] Convert & Modify - 2nd File Creation
- Replies: 2
- Views: 908
Re: [Solved] Convert & Modify - 2nd File Creation
Thanks a lot. The solution worked great. I was not familiar with multipage files.
- Sat Nov 20, 2021 9:43 pm
- Forum: General Discussion
- Topic: [Solved] Convert & Modify - 2nd File Creation
- Replies: 2
- Views: 908
[Solved] Convert & Modify - 2nd File Creation
Hello. I have been trying to convert a very large number of TIF files at 600 dpi to JPGs at 600 DPI, but for each file I keep getting a new 600 dpi and 72 dpi JPG. How do I stop getting the second smaller file? I've read through the manual and settings, but can't stop the second file from being crea...
- Fri Sep 11, 2020 3:32 pm
- Forum: General Discussion
- Topic: [Solved] GC 11 File Sizes
- Replies: 2
- Views: 1989
Re: GC 11 File Sizes
Hello. I've never used custom icons. I was looking at the settings for a few days but finally figured out that if I save a photo using "save as", instead of just closing and saving, that under options you can adjust the "quality" size. In the past I had that set to 100% but some ...
- Fri Sep 11, 2020 1:02 am
- Forum: General Discussion
- Topic: [Solved] GC 11 File Sizes
- Replies: 2
- Views: 1989
[Solved] GC 11 File Sizes
I have been a casual GC user for many years. With past versions, I noticed after editing and saving files that my photos would become bloated since they became much larger in size. After recently updating to GC 11, I noticed that my photos were shrinking in size. With both cases, I did not notice an...