Hi, Thorsten-
My apologies, I didn't realize I could run v10. I've upgraded, and that resolved the problem. Thanks!
Search found 5 matches
- Sun Feb 25, 2018 6:32 pm
- Forum: Technical Support
- Topic: [Solved] gif files
- Replies: 2
- Views: 3229
- Sun Feb 25, 2018 12:41 am
- Forum: Technical Support
- Topic: [Solved] gif files
- Replies: 2
- Views: 3229
[Solved] gif files
Since I upgraded to this version of GC, I cannot see gif files with transparency in my GC thumbnails or preview. The thumbnails and previews show only solid black. If I open one of these files to edit, it shows up solid black in the edit window until I click on it, then it shows up Ok. If I copy and...
- Tue Apr 04, 2017 7:18 am
- Forum: Technical Support
- Topic: [Solved] V6.7.1 image files growing
- Replies: 7
- Views: 6435
Re: V6.7.1 image files growing
Hi, A.J.-
Yes, thanks, I already tried that before I wrote the first note about this. That had no effect, either.
Hi, Thorsten-
Ok, I'll send some files. Thanks.
-Ron DePugh
Yes, thanks, I already tried that before I wrote the first note about this. That had no effect, either.
Hi, Thorsten-
Ok, I'll send some files. Thanks.
-Ron DePugh
- Sun Apr 02, 2017 7:44 am
- Forum: Technical Support
- Topic: [Solved] V6.7.1 image files growing
- Replies: 7
- Views: 6435
Re: V6.7.1 image files growing
Hi, Thorsten-
Yes, that was checked. I unchecked it, and saved it, shut down GC and restarted it, verified the setting is off, but it's still causing the same problems..
Any other ideas?
-Ron DePugh
Yes, that was checked. I unchecked it, and saved it, shut down GC and restarted it, verified the setting is off, but it's still causing the same problems..
Any other ideas?
-Ron DePugh
- Fri Mar 31, 2017 5:15 pm
- Forum: Technical Support
- Topic: [Solved] V6.7.1 image files growing
- Replies: 7
- Views: 6435
[Solved] V6.7.1 image files growing
Hi- I realize that this is an old version of GC that I'm running (6.7.1). I am willing to update if that will fix the problem, but I am still on OSX 10.6.8, and need to be for now due to some other software compatibility issues. Recently, my GC 6.7.1 has begun making image files that I work on much ...