Search found 5 matches

by rldepugh
Sun Feb 25, 2018 6:32 pm
Forum: Technical Support
Topic: [Solved] gif files
Replies: 2
Views: 3224

Re: gif files

Hi, Thorsten-

My apologies, I didn't realize I could run v10. I've upgraded, and that resolved the problem. Thanks!
by rldepugh
Sun Feb 25, 2018 12:41 am
Forum: Technical Support
Topic: [Solved] gif files
Replies: 2
Views: 3224

[Solved] gif files

Since I upgraded to this version of GC, I cannot see gif files with transparency in my GC thumbnails or preview. The thumbnails and previews show only solid black. If I open one of these files to edit, it shows up solid black in the edit window until I click on it, then it shows up Ok. If I copy and...
by rldepugh
Tue Apr 04, 2017 7:18 am
Forum: Technical Support
Topic: [Solved] V6.7.1 image files growing
Replies: 7
Views: 6430

Re: V6.7.1 image files growing

Hi, A.J.-

Yes, thanks, I already tried that before I wrote the first note about this. That had no effect, either.

Hi, Thorsten-

Ok, I'll send some files. Thanks.

-Ron DePugh
by rldepugh
Sun Apr 02, 2017 7:44 am
Forum: Technical Support
Topic: [Solved] V6.7.1 image files growing
Replies: 7
Views: 6430

Re: V6.7.1 image files growing

Hi, Thorsten-

Yes, that was checked. I unchecked it, and saved it, shut down GC and restarted it, verified the setting is off, but it's still causing the same problems..

Any other ideas?

-Ron DePugh
by rldepugh
Fri Mar 31, 2017 5:15 pm
Forum: Technical Support
Topic: [Solved] V6.7.1 image files growing
Replies: 7
Views: 6430

[Solved] V6.7.1 image files growing

Hi- I realize that this is an old version of GC that I'm running (6.7.1). I am willing to update if that will fix the problem, but I am still on OSX 10.6.8, and need to be for now due to some other software compatibility issues. Recently, my GC 6.7.1 has begun making image files that I work on much ...