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[Solved] Can't save changes to a file

Posted: Sun Jun 04, 2017 9:11 am
by FranklinW
I have tried multiple times to save changes I have made to a file, e.g. change the brightness and contrast of a .jpg or .pdf file. I can make the changes, but after I have made the changes, once I click on the "SAVE" button, the picture reverts back to what it was prior to my changes.

Is this a bug, or is it just that I haven't figured out how to save the changes.

I am using a MacBook Air, circa mid 2011, running OS Sierra version 10.12.15. My browser is Safari and the Graphic converter is 8.8.3 (Build 1388), the latest version.

Re: Can't save changes to a file

Posted: Sun Jun 04, 2017 9:19 am
by forum_adm
You need the current version 10 of GraphicConverter for macOS 10.12.
Apple did change much with 10.11 and later.
GraphicConverter 8 was designed for 10.6 to 10.9.

Re: [Solved] Can't save changes to a file

Posted: Mon Jun 05, 2017 4:18 am
by FranklinW
O.K. I purchased the upgrade, downloaded, and installed version 10 of Graphic Converter, but I STILL can't save the changes. What now?

By the way, when I went to "updates" on my older GraphicConverter (8.8.3), it said that I had the most updated version!

Franklin

Re: [Solved] Can't save changes to a file

Posted: Fri Jun 09, 2017 7:15 am
by forum_adm
Please e-mail your files and what you did exactly to lemke@lemkesoft.de