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Import from Digital Camera destroyed the pictures

Posted: Wed Oct 09, 2019 10:08 pm
by prasm
I updated to MacOS 10.15 which has caused a lot of trouble.
In your case I just lost 4 photos from my iPone8. At first GC did not find anything on the phone. Then I updated to GC 11.1 and the files had become visible, along with some files which I did not recognise. I imported them all but GC told me that it was unable to open the files and deleted them.
What is wrong?

Re: Import from Digital Camera destroyed the pictures

Posted: Wed Oct 09, 2019 10:21 pm
by forum_adm
I just checked the import here. It worked without any issue.

The import is done by the Apple Image Capture SDK.

Did you try a restart?

Re: Import from Digital Camera destroyed the pictures

Posted: Wed Oct 09, 2019 10:22 pm
by forum_adm
What are your settings in the import options?

Re: Import from Digital Camera destroyed the pictures

Posted: Thu Oct 10, 2019 4:45 pm
by prasm
I believe that the problem is solved. GC had lost the knowledge of the usual folder for the imports and placed the photos in a new folder called Foto in its own settings-folder in Library. Really difficult to find but I managed to.

Re: Import from Digital Camera destroyed the pictures

Posted: Thu Oct 10, 2019 8:02 pm
by forum_adm
Maybe Catalina did change the stored bookmark.