[Solved] Cannot save web-customized pictures

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detsugu
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Joined: Sun Oct 22, 2017 6:25 am

[Solved] Cannot save web-customized pictures

Post by detsugu »

(I deleted same question since I thought it solved. But I am re-posting this because this keeps happening on certain conditions as below.)

I just updated to Mac App Store version of GraphicConverter 10 the other day. Its Save for Web function does not allow me to save the pictures at the end of operation. I am intending to overwrite the existing files on iCloud folders. I can save them on same folders if I use different file names and do not overwrite files.

This never happened before Version 10. I have no idea what this alert means, and I paid for the product and should not have any problem on the license issues. I wonder what this message "log in as a different user" implies. I do not use other user IDs.
I use Japanese versions on both Mac App Store and GraphicConverter.

I hope this problem can be solved.
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forum_adm
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Re: Cannot save web-customized pictures

Post by forum_adm »

That is one of the possible Mac App Store limitations and problems.
Just e-mail your receipt to lemke@lemkesoft.de and I will issue a normal license outside the Mac App Store. Which do not have such problems.
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