[Solved] gif files

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rldepugh
Posts: 5
Joined: Fri Dec 30, 2016 5:00 pm

[Solved] gif files

Post by rldepugh »

Since I upgraded to this version of GC, I cannot see gif files with transparency in my GC thumbnails or preview. The thumbnails and previews show only solid black. If I open one of these files to edit, it shows up solid black in the edit window until I click on it, then it shows up Ok. If I copy and paste one of these into another image, all I get is a black box in the other image.

How can I fix this?

I have GC 8.8.3 (1388)
OS 10.9.5

Thanks.
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forum_adm
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Re: gif files

Post by forum_adm »

The 8.x is really old.
Please e-mail a sample gif zipped to support@lemkesoft.de
rldepugh
Posts: 5
Joined: Fri Dec 30, 2016 5:00 pm

Re: gif files

Post by rldepugh »

Hi, Thorsten-

My apologies, I didn't realize I could run v10. I've upgraded, and that resolved the problem. Thanks!
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