[Solved] Problems with star ratings

Having tech problems? Post them here and do not worry, there is always a solution for you.
User avatar
macfoto
Posts: 18
Joined: Sat Mar 11, 2017 9:53 pm
Location: British Columbia, Canada

[Solved] Problems with star ratings

Post by macfoto »

I have long had problems with the star ratings. I add them in the Cocooner, but what I find is that they often don't stick or when I go to the browser they aren't recognized.
David Voth
GraphicConverter 10 on macOS High Sierra

User avatar
forum_adm
Site Admin
Posts: 826
Joined: Fri Dec 23, 2016 9:41 am
Location: Germany
Country: Germany

Re: Problems with star ratings

Post by forum_adm »

Which file format do you use?

Thorsten

User avatar
macfoto
Posts: 18
Joined: Sat Mar 11, 2017 9:53 pm
Location: British Columbia, Canada

Re: Problems with star ratings

Post by macfoto »

I am working with RAW files (typically DNG files from my Pentax camera.)
David Voth
GraphicConverter 10 on macOS High Sierra

User avatar
forum_adm
Site Admin
Posts: 826
Joined: Fri Dec 23, 2016 9:41 am
Location: Germany
Country: Germany

Re: Problems with star ratings

Post by forum_adm »

Please e-mail a sample to support@lemkesoft.de

User avatar
macfoto
Posts: 18
Joined: Sat Mar 11, 2017 9:53 pm
Location: British Columbia, Canada

Re: Problems with star ratings

Post by macfoto »

Sent an image.
David Voth
GraphicConverter 10 on macOS High Sierra

User avatar
forum_adm
Site Admin
Posts: 826
Joined: Fri Dec 23, 2016 9:41 am
Location: Germany
Country: Germany

Re: Problems with star ratings

Post by forum_adm »

Hi,

please check this options:
Screen Shot 2020-03-17 at 13.20.jpg
Screen Shot 2020-03-17 at 13.20.jpg (251.52 KiB) Viewed 1103 times
It keeps here the rating.

Thorsten