[Solved] opening PDFs

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patdiddy
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[Solved] opening PDFs

Post by patdiddy »

Hi, whenever I open a PDF in Graphic Converter 11.4 (and 11.4.1), all I get is a window that is completely black. I was using 11.3.9 solely because I could open PDFs, but when I used the 11.4 beta, it never imported PDFs correctly. Is there anything I'm doing wrong?

I'm on macOS 10.15.7
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forum_adm
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Re: opening PDFs

Post by forum_adm »

Please e-mail your pdf for testing to support@lemkesoft.de
Because I have no other such report.

Also, add a screenshot of your import options.

Thorsten
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forum_adm
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Re: opening PDFs

Post by forum_adm »

Please e-mail one for testing . received nothing yet.
patdiddy
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Re: opening PDFs

Post by patdiddy »

my apologies for the delay. I sent it tonight
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forum_adm
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Re: opening PDFs

Post by forum_adm »

Hi,

ah - the special alpha channel in that image caused the issue.

Please download build 4822. That will now ignore such bogus alpha channels.

Thorsten
patdiddy
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Country: United States

Re: [Solved] opening PDFs

Post by patdiddy »

Thanks
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