saving a PNG reverts to tiff sometimes
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saving a PNG reverts to tiff sometimes
Attachments :ee-square.tiffI have an image open, with transparency, and save it as a .pngwhen I make a change and hit save, it's Saved As a .tiff.What could cause this, and what do I need to do to this PNG to keep it as a png.The .tiff version is attached.
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Re: saving a PNG reverts to tiff sometimes [1 Attachment]
Hello,please download the latest BETA and recheck:http://www.lemkesoft.org/beta.htmlThorsten I have an image open, with transparency, and save it as a .pngwhen I make a change and hit save, it's Saved As a .tiff.What could cause this, and what do I need to do to this PNG to keep it as a png.
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Re: saving a PNG reverts to tiff sometimes
Guten Tag, Thorsten,I downloaded this beta today and it crashed each and every time I attempted to open a file.Thanks so much for your super customer support and your great application.Regards,Gary E= = = = = SEPTEMBER 11, 2001 = = = = == = = = = NEVER FORGET !!! = = = = =From: "Thorsten Lemke lemke@lemkesoft.de [gcmac]" <gcmac@yahoogroups.com>Reply-To: <gcmac@yahoogroups.com>Date: Monday, February 9, 2015 at 2:36 AMTo: <gcmac@yahoogroups.com>Subject: Re: [gcmac] saving a PNG reverts to tiff sometimes Hello,please download the latest BETA and recheck:http://www.lemkesoft.org/beta.htmlThorsten I have an image open, with transparency, and save it as a .pngwhen I make a change and hit save, it's Saved As a .tiff.What could cause this, and what do I need to do to this PNG to keep it as a png.
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- Joined: Fri Dec 30, 2016 12:00 pm
Re: saving a PNG reverts to tiff sometimes
Hello,I get here no crash.Can I please get a problem file?Thorsten Guten Tag, Thorsten,I downloaded this beta today and it crashed each and every time I attempted to open a file.Thanks so much for your super customer support and your great application.
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Re: saving a PNG reverts to tiff sometimes
Hi, Thorsten,I downloaded the beta again, trashed the preferences using your first aid tool, and even though the application provided a crash log, the photo opened this time. Here are the contents of the log:Model: (null)CPU Speed: 8x 2.15 GHzProcess: GraphicConverter 9 [658]Path: /Applications/GraphicConverter/GraphicConverter 9.app/Contents/MacOS/GraphicConverter 9Identifier: com.lemkesoft.graphicconverter9Version: 9.6 (1816)Code Type: X86-64 (Native)Parent Process: ??? [1]Responsible: GraphicConverter 9 [658]User ID: 501Date/Time: 2015-02-09 07:38:53.552 -0500OS Version: Mac OS X 10.10.2 (14C109)Report Version: 11Anonymous UUID: 7738641A-2617-8EA8-8891-FCDC247FDE27Time Awake Since Boot: 5100 secondsCrashed Thread: 0 Dispatch queue: com.apple.main-threadException Type: EXC_BAD_ACCESS (SIGSEGV)Exception Codes: KERN_INVALID_ADDRESS at 0x0000610178befd80VM Regions Near 0x610178befd80: MALLOC_NANO 0000610000000000-0000610000200000 [ 2048K] rw-/rwx SM=PRV --> MALLOC_NANO 0000618000000000-0000618000200000 [ 2048K] rw-/rwx SM=PRV Application Specific Information:/Applications/GraphicConverter/GraphicConverter 9.app/Contents/MacOS/../Frameworks/XPS Export.framework/Versions/A/XPS ExportThread 0 Crashed:: Dispatch queue: com.apple.main-thread0 firmshell.XPS-Export 0x0000000109d7022b g_hash_table_lookup_node + 1231 firmshell.XPS-Export 0x0000000109d704df g_hash_table_insert_internal + 952 firmshell.XPS-Export 0x0000000109d7047a g_hash_table_insert + 423 firmshell.XPS-Export 0x0000000109d9dd5b quark_new + 3954 firmshell.XPS-Export 0x0000000109d9da0c quark_from_string + 1245 firmshell.XPS-Export 0x0000000109d9da60 g_quark_from_static_string + 646 firmshell.XPS-Export 0x0000000109e79e6c gobject_init_ctor + 1567 dyld 0x00007fff6b25fceb ImageLoaderMachO::doModInitFunctions(ImageLoader::LinkContext const&) + 2658 dyld 0x00007fff6b25fe78 ImageLoaderMachO::doInitialization(ImageLoader::LinkContext const&) + 409 dyld 0x00007fff6b25c871 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&, ImageLoader::UninitedUpwards&) + 30510 dyld 0x00007fff6b25c806 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&, ImageLoader::UninitedUpwards&) + 19811 dyld 0x00007fff6b25c6f8 ImageLoader::processInitializers(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&, ImageLoader::UninitedUpwards&) + 13812 dyld 0x00007fff6b25c969 ImageLoader::runInitializers(ImageLoader::LinkContext const&, ImageLoader::InitializerTimingList&) + 7513 dyld 0x00007fff6b24f245 dyld::initializeMainExecutable() + 18714 dyld 0x00007fff6b252be1 dyld::_main(macho_header const*, unsigned long, int, char const**, char const**, char const**, unsigned long*) + 271615 dyld 0x00007fff6b24e276 dyldbootstrap::start(macho_header const*, int, char const**, long, macho_header const*, unsigned long*) + 51216 dyld 0x00007fff6b24e036 _dyld_start + 54Thread 0 crashed with X86 Thread State (64-bit): rax: 0x0000000000000000 rbx: 0x0000000109e79dd0 rcx: 0x000000005e2f3160 rdx: 0x000000005e2f3160 rdi: 0x0000610000023800 rsi: 0x000000008d4c3b8b rbp: 0x00007fff572dc620 rsp: 0x00007fff572dc5d0 r8: 0x00007fff572dc510 r9: 0x0000000000000002 r10: 0x0000000042d6852b r11: 0x00000000fd924a14 r12: 0x000000010a305cd8 r13: 0x00007fff6b285598 r14: 0x00007fff6b28d730 r15: 0x0000000000000001 rip: 0x0000000109d7022b rfl: 0x0000000000010246 cr2: 0x0000610178befd80 Logical CPU: 4Error Code: 0x00000004Trap Number: 14Binary Images: 0x108920000 - 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1) <5EFD45BF-B0CD-39F2-8232-6BA33E63E5D4> /System/Library/Frameworks/ServiceManagement.framework/Versions/A/ServiceManagement 0x7fff91c08000 - 0x7fff91c63fef libTIFF.dylib (1232) <56D444B7-A37A-30BC-80B5-5E702FFAAAAB> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib 0x7fff91dcc000 - 0x7fff9209bff3 com.apple.CoreImage (10.0.33) <6E3DDA29-718B-3BDB-BFAF-F8C201BF93A4> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage.framework/Versions/A/CoreImage 0x7fff9209c000 - 0x7fff9209ffff com.apple.help (1.3.3 - 46) <CA4541F4-CEF5-355C-8F1F-EA65DC1B400F> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framework/Versions/A/Help 0x7fff920a0000 - 0x7fff921e4ff7 com.apple.QTKit (7.7.3 - 2890) <6F6CD79F-CFBB-3FE4-82C6-47991346FB17> /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit 0x7fff921e5000 - 0x7fff921e8ff7 com.apple.Mangrove (1.0 - 1) <2AF1CAE9-8BF9-33C4-9C1B-123DBAF1522B> /System/Library/PrivateFrameworks/Mangrove.framework/Versions/A/Mangrove 0x7fff921ec000 - 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4.9.0) <F06733BD-A10C-3DB3-B050-825351130392> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSync.framework/Versions/A/ColorSync 0x7fff92967000 - 0x7fff92979ff7 com.apple.ImageCapture (9.0 - 9.0) <7FB65DD4-56B5-35C4-862C-7A2DED991D1F> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture.framework/Versions/A/ImageCapture 0x7fff9297a000 - 0x7fff9297fff7 libsystem_stats.dylib (163.10.18) <9B8CCF24-DDDB-399A-9237-4BEC225D2E8C> /usr/lib/system/libsystem_stats.dylib 0x7fff92980000 - 0x7fff92985fff com.apple.DiskArbitration (2.6 - 2.6) <0DFF4D9B-2AC3-3B82-B5C5-30F4EFBD2DB9> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration 0x7fff929a4000 - 0x7fff934eeff7 com.apple.AppKit (6.9 - 1344.72) <44EF7DEB-3072-3515-9F34-2857D557E828> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit 0x7fff934ef000 - 0x7fff9354eff3 com.apple.AE (681 - 681) <7F544183-A515-31A8-B45F-89A167F56216> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.framework/Versions/A/AE 0x7fff935e7000 - 0x7fff935fbff7 com.apple.MultitouchSupport.framework (262.33.1 - 262.33.1) <62DF9340-01A1-3E12-A604-C90F6361FD9E> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/MultitouchSupport 0x7fff9362b000 - 0x7fff9374dff7 com.apple.LaunchServices (644.12.4 - 644.12.4) <59E909E8-ED4A-33EA-B85D-D409BADDF854> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchServices.framework/Versions/A/LaunchServices 0x7fff9374e000 - 0x7fff93789fff com.apple.Symbolication (1.4 - 56045) <D64571B1-4483-3FE2-BD67-A91360F79727> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolication 0x7fff937f3000 - 0x7fff93b5efff com.apple.VideoToolbox (1.0 - 1562.107) <2EAFB008-7F19-34C2-A5A6-43B4CD35FEF3> /System/Library/Frameworks/VideoToolbox.framework/Versions/A/VideoToolbox 0x7fff93c28000 - 0x7fff93c32ff7 com.apple.NetAuth (5.0 - 5.0) <B9EC5425-D38D-308C-865F-207E0A98BAC7> /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth 0x7fff93c33000 - 0x7fff93c3bff7 com.apple.AppleSRP (5.0 - 1) <01EC5144-D09A-3D6A-AE35-F6D48585F154> /System/Library/PrivateFrameworks/AppleSRP.framework/Versions/A/AppleSRP 0x7fff93c3c000 - 0x7fff93c4fff7 com.apple.CoreBluetooth (1.0 - 1) <FA9B43B3-E183-3040-AE25-66EF9870CF35> /System/Library/Frameworks/CoreBluetooth.framework/Versions/A/CoreBluetooth 0x7fff93c50000 - 0x7fff93d42fff libxml2.2.dylib (26) <B834E7C8-EC3E-3382-BC5A-DA38DC4D720C> /usr/lib/libxml2.2.dylib 0x7fff93d43000 - 0x7fff93d89ff7 libauto.dylib (186) <A260789B-D4D8-316A-9490-254767B8A5F1> /usr/lib/libauto.dylib 0x7fff93d8a000 - 0x7fff93e7cff7 libiconv.2.dylib (42) <2A06D02F-8B76-3864-8D96-64EF5B40BC6C> /usr/lib/libiconv.2.dylib 0x7fff93e7d000 - 0x7fff93e86fff com.apple.DisplayServicesFW (2.9 - 372.1) <30E61754-D83C-330A-AE60-533F27BEBFF5> /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayServices 0x7fff93e92000 - 0x7fff93f31df7 com.apple.AppleJPEG (1.0 - 1) <9BB3D7DF-630A-3E1C-A124-12D6C4D0DE70> /System/Library/PrivateFrameworks/AppleJPEG.framework/Versions/A/AppleJPEG 0x7fff93f32000 - 0x7fff941adff7 c(Message over 64 KB, truncated)
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Re: saving a PNG reverts to tiff sometimes
Hello,did you try to open an XPS file? Please e-mail the problem file.Thorsten Hi, Thorsten,I downloaded the beta again, trashed the preferences using your first aid tool, and even though the application provided a crash log, the photo opened this time. Here are the contents of the log:Model: (null)CPU Speed: 8x 2.15 GHzProcess: GraphicConverter 9 [658]Path: /Applications/GraphicConverter/GraphicConverter 9.app/Contents/MacOS/GraphicConverter 9Identifier: com.lemkesoft.graphicconverter9Version: 9.6 (1816)Code Type: X86-64 (Native)Parent Process: ??? [1]Responsible: GraphicConverter 9 [658]User ID: 501Date/Time: 2015-02-09 07:38:53.552 -0500OS Version: Mac OS X 10.10.2 (14C109)Report Version: 11Anonymous UUID: 7738641A-2617-8EA8-8891-FCDC247FDE27Time Awake Since Boot: 5100 secondsCrashed Thread: 0 Dispatch queue: com.apple.main-threadException Type: EXC_BAD_ACCESS (SIGSEGV)Exception Codes: KERN_INVALID_ADDRESS at 0x0000610178befd80VM Regions Near 0x610178befd80: MALLOC_NANO 0000610000000000-0000610000200000 [ 2048K] rw-/rwx SM=PRV --> MALLOC_NANO 0000618000000000-0000618000200000 [ 2048K] rw-/rwx SM=PRV Application Specific Information:/Applications/GraphicConverter/GraphicConverter 9.app/Contents/MacOS/../Frameworks/XPS Export.framework/Versions/A/XPS ExportThread 0 Crashed:: Dispatch queue: com.apple.main-thread0 firmshell.XPS-Export 0x0000000109d7022b g_hash_table_lookup_node + 1231 firmshell.XPS-Export 0x0000000109d704df g_hash_table_insert_internal + 952 firmshell.XPS-Export 0x0000000109d7047a g_hash_table_insert + 423 firmshell.XPS-Export 0x0000000109d9dd5b quark_new + 3954 firmshell.XPS-Export 0x0000000109d9da0c quark_from_string + 1245 firmshell.XPS-Export 0x0000000109d9da60 g_quark_from_static_string + 646 firmshell.XPS-Export 0x0000000109e79e6c gobject_init_ctor + 1567 dyld 0x00007fff6b25fceb ImageLoaderMachO::doModInitFunctions(ImageLoader::LinkContext const&) + 2658 dyld 0x00007fff6b25fe78 ImageLoaderMachO::doInitialization(ImageLoader::LinkContext const&) + 409 dyld 0x00007fff6b25c871 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&, ImageLoader::UninitedUpwards&) + 30510 dyld 0x00007fff6b25c806 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&, ImageLoader::UninitedUpwards&) + 19811 dyld 0x00007fff6b25c6f8 ImageLoader::processInitializers(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&, ImageLoader::UninitedUpwards&) + 13812 dyld 0x00007fff6b25c969 ImageLoader::runInitializers(ImageLoader::LinkContext const&, ImageLoader::InitializerTimingList&) + 7513 dyld 0x00007fff6b24f245 dyld::initializeMainExecutable() + 18714 dyld 0x00007fff6b252be1 dyld::_main(macho_header const*, unsigned long, int, char const**, char const**, char const**, unsigned long*) + 271615 dyld 0x00007fff6b24e276 dyldbootstrap::start(macho_header const*, int, char const**, long, macho_header const*, unsigned long*) + 51216 dyld 0x00007fff6b24e036 _dyld_start + 54
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- Joined: Mon Feb 09, 2015 4:47 pm
Re: saving a PNG reverts to tiff sometimes
I've had the same thing happen with JPGs. I download a photo into GC as a JPG from my camera, and I can save it as such, but once it's saved and I need to make a change (such as adding something to IPTC, cropping, etc.) and then "SAVE," it becomes a TIFF. Why? And it doesn't save it as a different file, but it takes the saved file and just makes it a TIFF. I need to do a "SAVE AS" as a JPG and then I have to files — one JPG, one TIFF. Right now to make sure it saves as a JPG, I have to do a "SAVE AS" and tell the program to overwrite the original JPG I saved.
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- Joined: Fri Dec 30, 2016 12:00 pm
Re: saving a PNG reverts to tiff sometimes
Hello,as written before: please download the latest BETA which does fix it.Thorsten I've had the same thing happen with JPGs. I download a photo into GC as a JPG from my camera, and I can save it as such, but once it's saved and I need to make a change (such as adding something to IPTC, cropping, etc.) and then "SAVE," it becomes a TIFF. Why? And it doesn't save it as a different file, but it takes the saved file and just makes it a TIFF. I need to do a "SAVE AS" as a JPG and then I have to files — one JPG, one TIFF. Right now to make sure it saves as a JPG, I have to do a "SAVE AS" and tell the program to overwrite the original JPG I saved.
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- Joined: Mon Feb 09, 2015 2:40 pm
Re: saving a PNG reverts to tiff sometimes
Hi, Thorsten,The issue resolved itself after I deleted the preferences using your first aid tool and reloading the beta.Sorry for the false alarm.Regards,Gary E= = = = = SEPTEMBER 11, 2001 = = = = == = = = = NEVER FORGET !!! = = = = =From: "Thorsten Lemke lemke@lemkesoft.de [gcmac]" <gcmac@yahoogroups.com>Reply-To: <gcmac@yahoogroups.com>Date: Monday, February 9, 2015 at 9:47 AMTo: <gcmac@yahoogroups.com>Subject: Re: [gcmac] saving a PNG reverts to tiff sometimes Hello,did you try to open an XPS file? Please e-mail the problem file.Thorsten Hi, Thorsten,I downloaded the beta again, trashed the preferences using your first aid tool, and even though the application provided a crash log, the photo opened this time. Here are the contents of the log:Model: (null)CPU Speed: 8x 2.15 GHzProcess: GraphicConverter 9 [658]Path: /Applications/GraphicConverter/GraphicConverter 9.app/Contents/MacOS/GraphicConverter 9Identifier: com.lemkesoft.graphicconverter9Version: 9.6 (1816)Code Type: X86-64 (Native)Parent Process: ??? [1]Responsible: GraphicConverter 9 [658]User ID: 501Date/Time: 2015-02-09 07:38:53.552 -0500OS Version: Mac OS X 10.10.2 (14C109)Report Version: 11Anonymous UUID: 7738641A-2617-8EA8-8891-FCDC247FDE27Time Awake Since Boot: 5100 secondsCrashed Thread: 0 Dispatch queue: com.apple.main-threadException Type: EXC_BAD_ACCESS (SIGSEGV)Exception Codes: KERN_INVALID_ADDRESS at 0x0000610178befd80VM Regions Near 0x610178befd80: MALLOC_NANO 0000610000000000-0000610000200000 [ 2048K] rw-/rwx SM=PRV --> MALLOC_NANO 0000618000000000-0000618000200000 [ 2048K] rw-/rwx SM=PRV Application Specific Information:/Applications/GraphicConverter/GraphicConverter 9.app/Contents/MacOS/../Frameworks/XPS Export.framework/Versions/A/XPS ExportThread 0 Crashed:: Dispatch queue: com.apple.main-thread0 firmshell.XPS-Export 0x0000000109d7022b g_hash_table_lookup_node + 1231 firmshell.XPS-Export 0x0000000109d704df g_hash_table_insert_internal + 952 firmshell.XPS-Export 0x0000000109d7047a g_hash_table_insert + 423 firmshell.XPS-Export 0x0000000109d9dd5b quark_new + 3954 firmshell.XPS-Export 0x0000000109d9da0c quark_from_string + 1245 firmshell.XPS-Export 0x0000000109d9da60 g_quark_from_static_string + 646 firmshell.XPS-Export 0x0000000109e79e6c gobject_init_ctor + 1567 dyld 0x00007fff6b25fceb ImageLoaderMachO::doModInitFunctions(ImageLoader::LinkContext const&) + 2658 dyld 0x00007fff6b25fe78 ImageLoaderMachO::doInitialization(ImageLoader::LinkContext const&) + 409 dyld 0x00007fff6b25c871 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&, ImageLoader::UninitedUpwards&) + 30510 dyld 0x00007fff6b25c806 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&, ImageLoader::UninitedUpwards&) + 19811 dyld 0x00007fff6b25c6f8 ImageLoader::processInitializers(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&, ImageLoader::UninitedUpwards&) + 13812 dyld 0x00007fff6b25c969 ImageLoader::runInitializers(ImageLoader::LinkContext const&, ImageLoader::InitializerTimingList&) + 7513 dyld 0x00007fff6b24f245 dyld::initializeMainExecutable() + 18714 dyld 0x00007fff6b252be1 dyld::_main(macho_header const*, unsigned long, int, char const**, char const**, char const**, unsigned long*) + 271615 dyld 0x00007fff6b24e276 dyldbootstrap::start(macho_header const*, int, char const**, long, macho_header const*, unsigned long*) + 51216 dyld 0x00007fff6b24e036 _dyld_start + 54
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- Joined: Tue Dec 23, 2014 9:36 am
Re: saving a PNG reverts to tiff sometimes
I had what looked like a crash on the first launch - was also redirected to your site, then had to launch the beta again.However, I didn't see a crash log, and this beta hasn't crashed again.I am not having the filename change on me anymore. Thank you!