saving a PNG reverts to tiff sometimes

[allendhancock]

Attachments :ee-square.tiffI have an image open, with transparency, and save it as a .pngwhen I make a change and hit save, it's Saved As a .tiff.What could cause this, and what do I need to do to this PNG to keep it as a png.The .tiff version is attached.

[thorstenlemke]

Hello,please download the latest BETA and recheck:http://www.lemkesoft.org/beta.htmlThorsten I have an image open, with transparency, and save it as a .pngwhen I make a change and hit save, it's Saved As a .tiff.What could cause this, and what do I need to do to this PNG to keep it as a png.

[Gary L. Estler]

Guten Tag, Thorsten,I downloaded this beta today and it crashed each and every time I attempted to open a file.Thanks so much for your super customer support and your great application.Regards,Gary E= = = = = SEPTEMBER 11, 2001 = = = = == = = = =  NEVER FORGET !!!  = = = = =From: "Thorsten Lemke lemke@lemkesoft.de [gcmac]" <gcmac@yahoogroups.com>Reply-To: <gcmac@yahoogroups.com>Date: Monday, February 9, 2015 at 2:36 AMTo: <gcmac@yahoogroups.com>Subject: Re: [gcmac] saving a PNG reverts to tiff sometimes   Hello,please download the latest BETA and recheck:http://www.lemkesoft.org/beta.htmlThorsten I have an image open, with transparency, and save it as a .pngwhen I make a change and hit save, it's Saved As a .tiff.What could cause this, and what do I need to do to this PNG to keep it as a png.

[thorstenlemke]

Hello,I get here no crash.Can I please get a problem file?Thorsten Guten Tag, Thorsten,I downloaded this beta today and it crashed each and every time I attempted to open a file.Thanks so much for your super customer support and your great application.

[Gary L. Estler]

Hi, Thorsten,I downloaded the beta again, trashed the preferences using your first aid tool, and even though the application provided a crash log, the photo opened this time. Here are the contents of the log:Model: (null)CPU Speed: 8x 2.15 GHzProcess:               GraphicConverter 9 [658]Path:                  /Applications/GraphicConverter/GraphicConverter 9.app/Contents/MacOS/GraphicConverter 9Identifier:            com.lemkesoft.graphicconverter9Version:               9.6 (1816)Code Type:             X86-64 (Native)Parent Process:        ??? [1]Responsible:           GraphicConverter 9 [658]User ID:               501Date/Time:             2015-02-09 07:38:53.552 -0500OS Version:            Mac OS X 10.10.2 (14C109)Report Version:        11Anonymous UUID:        7738641A-2617-8EA8-8891-FCDC247FDE27Time Awake Since Boot: 5100 secondsCrashed Thread:        0  Dispatch queue: com.apple.main-threadException Type:        EXC_BAD_ACCESS (SIGSEGV)Exception Codes:       KERN_INVALID_ADDRESS at 0x0000610178befd80VM Regions Near 0x610178befd80:    MALLOC_NANO            0000610000000000-0000610000200000 [ 2048K] rw-/rwx SM=PRV  -->     MALLOC_NANO            0000618000000000-0000618000200000 [ 2048K] rw-/rwx SM=PRV  Application Specific Information:/Applications/GraphicConverter/GraphicConverter 9.app/Contents/MacOS/../Frameworks/XPS Export.framework/Versions/A/XPS ExportThread 0 Crashed:: Dispatch queue: com.apple.main-thread0   firmshell.XPS-Export           0x0000000109d7022b g_hash_table_lookup_node + 1231   firmshell.XPS-Export           0x0000000109d704df g_hash_table_insert_internal + 952   firmshell.XPS-Export           0x0000000109d7047a g_hash_table_insert + 423   firmshell.XPS-Export           0x0000000109d9dd5b quark_new + 3954   firmshell.XPS-Export           0x0000000109d9da0c quark_from_string + 1245   firmshell.XPS-Export           0x0000000109d9da60 g_quark_from_static_string + 646   firmshell.XPS-Export           0x0000000109e79e6c gobject_init_ctor + 1567   dyld                           0x00007fff6b25fceb ImageLoaderMachO::doModInitFunctions(ImageLoader::LinkContext const&) + 2658   dyld                           0x00007fff6b25fe78 ImageLoaderMachO::doInitialization(ImageLoader::LinkContext const&) + 409   dyld                           0x00007fff6b25c871 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&, ImageLoader::UninitedUpwards&) + 30510  dyld                           0x00007fff6b25c806 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&, ImageLoader::UninitedUpwards&) + 19811  dyld                           0x00007fff6b25c6f8 ImageLoader::processInitializers(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&, ImageLoader::UninitedUpwards&) + 13812  dyld                           0x00007fff6b25c969 ImageLoader::runInitializers(ImageLoader::LinkContext const&, ImageLoader::InitializerTimingList&) + 7513  dyld                           0x00007fff6b24f245 dyld::initializeMainExecutable() + 18714  dyld                           0x00007fff6b252be1 dyld::_main(macho_header const*, unsigned long, int, char const**, char const**, char const**, unsigned long*) + 271615  dyld                           0x00007fff6b24e276 dyldbootstrap::start(macho_header const*, int, char const**, long, macho_header const*, unsigned long*) + 51216  dyld                           0x00007fff6b24e036 _dyld_start + 54Thread 0 crashed with X86 Thread State (64-bit):  rax: 0x0000000000000000  rbx: 0x0000000109e79dd0  rcx: 0x000000005e2f3160  rdx: 0x000000005e2f3160  rdi: 0x0000610000023800  rsi: 0x000000008d4c3b8b  rbp: 0x00007fff572dc620  rsp: 0x00007fff572dc5d0   r8: 0x00007fff572dc510   r9: 0x0000000000000002  r10: 0x0000000042d6852b  r11: 0x00000000fd924a14  r12: 0x000000010a305cd8  r13: 0x00007fff6b285598  r14: 0x00007fff6b28d730  r15: 0x0000000000000001  rip: 0x0000000109d7022b  rfl: 0x0000000000010246  cr2: 0x0000610178befd80  Logical CPU:     4Error Code:      0x00000004Trap Number:     14Binary Images:       0x108920000 - 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[thorstenlemke]

Hello,did you try to open an XPS file? Please e-mail the problem file.Thorsten Hi, Thorsten,I downloaded the beta again, trashed the preferences using your first aid tool, and even though the application provided a crash log, the photo opened this time. Here are the contents of the log:Model: (null)CPU Speed: 8x 2.15 GHzProcess:               GraphicConverter 9 [658]Path:                  /Applications/GraphicConverter/GraphicConverter 9.app/Contents/MacOS/GraphicConverter 9Identifier:            com.lemkesoft.graphicconverter9Version:               9.6 (1816)Code Type:             X86-64 (Native)Parent Process:        ??? [1]Responsible:           GraphicConverter 9 [658]User ID:               501Date/Time:             2015-02-09 07:38:53.552 -0500OS Version:            Mac OS X 10.10.2 (14C109)Report Version:        11Anonymous UUID:        7738641A-2617-8EA8-8891-FCDC247FDE27Time Awake Since Boot: 5100 secondsCrashed Thread:        0  Dispatch queue: com.apple.main-threadException Type:        EXC_BAD_ACCESS (SIGSEGV)Exception Codes:       KERN_INVALID_ADDRESS at 0x0000610178befd80VM Regions Near 0x610178befd80:    MALLOC_NANO            0000610000000000-0000610000200000 [ 2048K] rw-/rwx SM=PRV  -->     MALLOC_NANO            0000618000000000-0000618000200000 [ 2048K] rw-/rwx SM=PRV  Application Specific Information:/Applications/GraphicConverter/GraphicConverter 9.app/Contents/MacOS/../Frameworks/XPS Export.framework/Versions/A/XPS ExportThread 0 Crashed:: Dispatch queue: com.apple.main-thread0   firmshell.XPS-Export           0x0000000109d7022b g_hash_table_lookup_node + 1231   firmshell.XPS-Export           0x0000000109d704df g_hash_table_insert_internal + 952   firmshell.XPS-Export           0x0000000109d7047a g_hash_table_insert + 423   firmshell.XPS-Export           0x0000000109d9dd5b quark_new + 3954   firmshell.XPS-Export           0x0000000109d9da0c quark_from_string + 1245   firmshell.XPS-Export           0x0000000109d9da60 g_quark_from_static_string + 646   firmshell.XPS-Export           0x0000000109e79e6c gobject_init_ctor + 1567   dyld                           0x00007fff6b25fceb ImageLoaderMachO::doModInitFunctions(ImageLoader::LinkContext const&) + 2658   dyld                           0x00007fff6b25fe78 ImageLoaderMachO::doInitialization(ImageLoader::LinkContext const&) + 409   dyld                           0x00007fff6b25c871 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&, ImageLoader::UninitedUpwards&) + 30510  dyld                           0x00007fff6b25c806 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&, ImageLoader::UninitedUpwards&) + 19811  dyld                           0x00007fff6b25c6f8 ImageLoader::processInitializers(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&, ImageLoader::UninitedUpwards&) + 13812  dyld                           0x00007fff6b25c969 ImageLoader::runInitializers(ImageLoader::LinkContext const&, ImageLoader::InitializerTimingList&) + 7513  dyld                           0x00007fff6b24f245 dyld::initializeMainExecutable() + 18714  dyld                           0x00007fff6b252be1 dyld::_main(macho_header const*, unsigned long, int, char const**, char const**, char const**, unsigned long*) + 271615  dyld                           0x00007fff6b24e276 dyldbootstrap::start(macho_header const*, int, char const**, long, macho_header const*, unsigned long*) + 51216  dyld                           0x00007fff6b24e036 _dyld_start + 54

[John E. Usalis]

I've had the same thing happen with JPGs. I download a photo into GC as a JPG from my camera, and I can save it as such, but once it's saved and I need to make a change (such as adding something to IPTC, cropping, etc.) and then "SAVE," it becomes a TIFF. Why? And it doesn't save it as a different file, but it takes the saved file and just makes it a TIFF. I need to do a "SAVE AS" as a JPG and then I have to files — one JPG, one TIFF. Right now to make sure it saves as a JPG, I have to do a "SAVE AS" and tell the program to overwrite the original JPG I saved.

[thorstenlemke]

Hello,as written before: please download the latest BETA which does fix it.Thorsten I've had the same thing happen with JPGs. I download a photo into GC as a JPG from my camera, and I can save it as such, but once it's saved and I need to make a change (such as adding something to IPTC, cropping, etc.) and then "SAVE," it becomes a TIFF. Why? And it doesn't save it as a different file, but it takes the saved file and just makes it a TIFF. I need to do a "SAVE AS" as a JPG and then I have to files — one JPG, one TIFF. Right now to make sure it saves as a JPG, I have to do a "SAVE AS" and tell the program to overwrite the original JPG I saved. 

[Gary L. Estler]

Hi, Thorsten,The issue resolved itself after I deleted the preferences using your first aid tool and reloading the beta.Sorry for the false alarm.Regards,Gary E= = = = = SEPTEMBER 11, 2001 = = = = == = = = =  NEVER FORGET !!!  = = = = =From: "Thorsten Lemke lemke@lemkesoft.de [gcmac]" <gcmac@yahoogroups.com>Reply-To: <gcmac@yahoogroups.com>Date: Monday, February 9, 2015 at 9:47 AMTo: <gcmac@yahoogroups.com>Subject: Re: [gcmac] saving a PNG reverts to tiff sometimes   Hello,did you try to open an XPS file? Please e-mail the problem file.Thorsten Hi, Thorsten,I downloaded the beta again, trashed the preferences using your first aid tool, and even though the application provided a crash log, the photo opened this time. Here are the contents of the log:Model: (null)CPU Speed: 8x 2.15 GHzProcess:               GraphicConverter 9 [658]Path:                  /Applications/GraphicConverter/GraphicConverter 9.app/Contents/MacOS/GraphicConverter 9Identifier:            com.lemkesoft.graphicconverter9Version:               9.6 (1816)Code Type:             X86-64 (Native)Parent Process:        ??? [1]Responsible:           GraphicConverter 9 [658]User ID:               501Date/Time:             2015-02-09 07:38:53.552 -0500OS Version:            Mac OS X 10.10.2 (14C109)Report Version:        11Anonymous UUID:        7738641A-2617-8EA8-8891-FCDC247FDE27Time Awake Since Boot: 5100 secondsCrashed Thread:        0  Dispatch queue: com.apple.main-threadException Type:        EXC_BAD_ACCESS (SIGSEGV)Exception Codes:       KERN_INVALID_ADDRESS at 0x0000610178befd80VM Regions Near 0x610178befd80:    MALLOC_NANO            0000610000000000-0000610000200000 [ 2048K] rw-/rwx SM=PRV  -->     MALLOC_NANO            0000618000000000-0000618000200000 [ 2048K] rw-/rwx SM=PRV  Application Specific Information:/Applications/GraphicConverter/GraphicConverter 9.app/Contents/MacOS/../Frameworks/XPS Export.framework/Versions/A/XPS ExportThread 0 Crashed:: Dispatch queue: com.apple.main-thread0   firmshell.XPS-Export           0x0000000109d7022b g_hash_table_lookup_node + 1231   firmshell.XPS-Export           0x0000000109d704df g_hash_table_insert_internal + 952   firmshell.XPS-Export           0x0000000109d7047a g_hash_table_insert + 423   firmshell.XPS-Export           0x0000000109d9dd5b quark_new + 3954   firmshell.XPS-Export           0x0000000109d9da0c quark_from_string + 1245   firmshell.XPS-Export           0x0000000109d9da60 g_quark_from_static_string + 646   firmshell.XPS-Export           0x0000000109e79e6c gobject_init_ctor + 1567   dyld                           0x00007fff6b25fceb ImageLoaderMachO::doModInitFunctions(ImageLoader::LinkContext const&) + 2658   dyld                           0x00007fff6b25fe78 ImageLoaderMachO::doInitialization(ImageLoader::LinkContext const&) + 409   dyld                           0x00007fff6b25c871 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&, ImageLoader::UninitedUpwards&) + 30510  dyld                           0x00007fff6b25c806 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&, ImageLoader::UninitedUpwards&) + 19811  dyld                           0x00007fff6b25c6f8 ImageLoader::processInitializers(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&, ImageLoader::UninitedUpwards&) + 13812  dyld                           0x00007fff6b25c969 ImageLoader::runInitializers(ImageLoader::LinkContext const&, ImageLoader::InitializerTimingList&) + 7513  dyld                           0x00007fff6b24f245 dyld::initializeMainExecutable() + 18714  dyld                           0x00007fff6b252be1 dyld::_main(macho_header const*, unsigned long, int, char const**, char const**, char const**, unsigned long*) + 271615  dyld                           0x00007fff6b24e276 dyldbootstrap::start(macho_header const*, int, char const**, long, macho_header const*, unsigned long*) + 51216  dyld                           0x00007fff6b24e036 _dyld_start + 54

[allendhancock]

I had what looked like a crash on the first launch  - was also redirected to your site, then had to launch the beta again.However, I didn't see a crash log, and this beta hasn't crashed again.I am not having the filename change on me anymore. Thank you!