unable to open collage (gccollagepkg) files

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petestedt
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unable to open collage (gccollagepkg) files

Post by petestedt »

In the collage utility, after saving a collage, I'm unable to open the gccollagepkg file created by the collage app. Please advise.
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forum_adm
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Re: unable to open collage (gccollagepkg) files

Post by forum_adm »

Please forward the file zipped to support@lemkesoft.de

Do you use GC11 or GC12?
petestedt
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Re: unable to open collage (gccollagepkg) files

Post by petestedt »

I've tried both 11 and 12. Interestingly, if I open one of the collage files from the finder, it seems to default to GC9. But after opening GC9, the collage window doesn't appear.
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Re: unable to open collage (gccollagepkg) files

Post by forum_adm »

Please forward one gccollagepkg zipped for testing.
petestedt
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Re: unable to open collage (gccollagepkg) files

Post by petestedt »

I'm told the .zip file is too large. It's 53.2 MB.
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Re: unable to open collage (gccollagepkg) files

Post by forum_adm »

Just send via DropBox, Wetransfer etc.
petestedt
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Re: unable to open collage (gccollagepkg) files

Post by petestedt »

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forum_adm
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Re: unable to open collage (gccollagepkg) files

Post by forum_adm »

Hmm, I just double click and the file is opened by GraphicConverter 12.

Please check the open app with the Get Info command in the Finder:
Screenshot 2023-05-03 at 08.05.jpg
Screenshot 2023-05-03 at 08.05.jpg (602.18 KiB) Viewed 808 times
petestedt
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Re: unable to open collage (gccollagepkg) files

Post by petestedt »

I changed the "open with" setting in GET INFO for all such file types, but still no luck. Double clicking on the collage file does open GC12, but the actual collage doesn't appear. Also, if I try to open the file from within the app, all the collage files are grayed out as you can see from the attached screen shot.
Screen Shot 2023-05-07 at 7.08.15 AM.png
Screen Shot 2023-05-07 at 7.08.15 AM.png (584.78 KiB) Viewed 801 times
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Re: unable to open collage (gccollagepkg) files

Post by forum_adm »

Do you use the normal version 12 from our website or the Mac App Store version?

Did you try to rebuild your launch database?

Did you try to trash all older versions of GraphicConverter?