screen went black when running graphicconverter 12

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patdiddy
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Joined: Sat Mar 06, 2021 5:56 am
Country: United States

screen went black when running graphicconverter 12

Post by patdiddy »

Hi, I just wanted to let you know that my computer screen went black when I was running GraphicConverter 12.1 (6399), then opened Adobe Photoshop. I'm running macOS 12.7.3, if that made any difference.

I'll be updating my computer soon too.
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forum_adm
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Re: screen went black when running graphicconverter 12

Post by forum_adm »

I have no other such report.

A black window indicates normally a corrupt color profile.

Did you try to trash the prefs with our First Aid Tool?

https://www.lemkesoft.info/files/graphi ... st_aid.dmg

Also, please send a screenshot of the issue to support@lemkesoft.de
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