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Toolbox doesn't display in GC 9.7.4 (2083)

Posted: Wed Dec 02, 2015 5:37 pm
by James Plante
Here’s a screenshot:Checking System-> Library -> Application Support, as well as the User library::app support, I was unable to find any prefs to trash. I also looked in GC9::show contents, without finding them. Any advice will be appreciated.Thank you,Jim Plante

Re: Toolbox doesn't display in GC 9.7.4 (2083) [1 Attachment]

Posted: Wed Dec 02, 2015 5:41 pm
by thorstenlemke
Hello,this does indicate a corrupted app. Maybe due a harddisk failure.Simple trash the app and redownload from our website.Thorsten Here’s a screenshot:<Screen Shot 2015-12-02 at 9.31.08 AM.png>Checking System-> Library -> Application Support, as well as the User library::app support, I was unable to find any prefs to trash. I also looked in GC9::show contents, without finding them. Any advice will be appreciated.Thank you,Jim Plante

Re: Toolbox doesn't display in GC 9.7.4 (2083)

Posted: Wed Dec 02, 2015 5:56 pm
by James Plante
Ok, thank you, Thorsten. Jim On Dec 2, 2015, at 9:41 AM, Thorsten Lemke lemke@lemkesoft.de [gcmac] <gcmac@yahoogroups.com> wrote:Hello,this does indicate a corrupted app. Maybe due a harddisk failure.Simple trash the app and redownload from our website.ThorstenHere’s a screenshot:<Screen Shot 2015-12-02 at 9.31.08 AM.png>Checking System-> Library -> Application Support, as well as the User library::app support, I was unable to find any prefs to trash. I also looked in GC9::show contents, without finding them. Any advice will be appreciated.Thank you,Jim Plante

Re: Toolbox doesn't display in GC 9.7.4 (2083)

Posted: Wed Dec 02, 2015 6:01 pm
by James Plante
Follow-up: It worked! Thanks again. On Dec 2, 2015, at 9:56 AM, James Plante jimplante@me.com [gcmac] <gcmac@yahoogroups.com> wrote:Ok, thank you, Thorsten. JimOn Dec 2, 2015, at 9:41 AM, Thorsten Lemke lemke@lemkesoft.de [gcmac] <gcmac@yahoogroups.com> wrote:Hello,this does indicate a corrupted app. Maybe due a harddisk failure.Simple trash the app and redownload from our website.ThorstenHere’s a screenshot:<Screen Shot 2015-12-02 at 9.31.08 AM.png>Checking System-> Library -> Application Support, as well as the User library::app support, I was unable to find any prefs to trash. I also looked in GC9::show contents, without finding them. Any advice will be appreciated.Thank you,Jim Plante