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Help Files using 9.7.5

Posted: Mon May 09, 2016 9:31 pm
by pripley1
I’ve used GC since 1992.  Recently, I upgraded to 9.7.5.When I choose Help from the menu, the only items are Mac OS X help files.GC used to have extensive help files.  Did I download the wrong version?Or have they been eliminated.

Re: Help Files using 9.7.5

Posted: Mon May 09, 2016 10:17 pm
by thorstenlemke
Hello,did you launch and activate GraphicConverter?You can select all items.Thorsten I’ve used GC since 1992.  Recently, I upgraded to 9.7.5.When I choose Help from the menu, the only items are Mac OS X help files.GC used to have extensive help files.  Did I download the wrong version?Or have they been eliminated.

Re: Help Files using 9.7.5

Posted: Mon May 09, 2016 11:53 pm
by pripley1
Thorsten.  It’s been a long time since I upgraded.I’m probably too old to understand this situation.Thanks for your suggestion.I don’t know what “launch and activate” means. I double-clicked the installer and that was it.We get what we deserve.  :)

Re: Help Files using 9.7.5

Posted: Tue May 10, 2016 8:21 am
by thorstenlemke
Attachments :Hello,GraphicConverter uses no installer.Just download:Jetzt herunterladenDouble click the DMG to mount it.Copy GraphicConverter to the applications folder.Maybe you did download and install another software?Thorsten Thorsten.  It’s been a long time since I upgraded.I’m probably too old to understand this situation.Thanks for your suggestion.I don’t know what “launch and activate” means. I double-clicked the installer and that was it.We get what we deserve.  :)

Re: Help Files using 9.7.5

Posted: Tue May 10, 2016 7:13 pm
by pripley1
When I got GC 9.7.5 I followed the steps that you describe.  GC is working fine.I obviously got the Finder Help menu.  When GC is active, I see the correct Help menu.Maybe it’s time to hang up the old HD.Thanks for your help.