GC crashes when copying

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KayMolly
Posts: 1
Joined: Thu Feb 15, 2018 5:46 pm
Country: Netherlands

GC crashes when copying

Post by KayMolly » Fri Jun 22, 2018 12:48 pm

Hi there,
GraphicConverter crashes when copying image content, small and large.
The 'in process' wheel wheel keeps rotating. The only thing that I can do is to force it to stop.
I have already reset all preferences to default. Nothing helps.
Thanks for your help!
Regards,
Willemijn

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forum_adm
Site Admin
Posts: 315
Joined: Fri Dec 23, 2016 9:41 am
Location: Germany
Country: Germany
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Re: GC crashes when copying

Post by forum_adm » Fri Jun 22, 2018 5:00 pm

Dear Willemijn,

which GraphicConverter version do you use on which macOS?

Also, maybe the prefs are corrupted. Please try to trash them with our First Aid Tool:
https://www.lemkesoft.info/files/graphi ... id_202.dmg

Best wishes
Thorsten

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