Strange gray bar after scaling pic

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JamesInSanDiego
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Strange gray bar after scaling pic

Post by JamesInSanDiego » Mon Aug 06, 2018 12:25 am

I came across a strange result today while trying to scale/resize a screenshot and then saving .png pic of it. I also captured the Apple Safari Icon from the Get Info window. I didn’t resize the Icon file but had saved it as a .jpg file first. After resizing, each pic displayed a dark gray bar covering a large portion of the right side of the pic. I found the I could grab the pic and pull it to the left to display the hidden portion of the graphic.

I can only attach 2 of 4 files, the screenshot pics. I took the original saved Safari .jpg and the original screenshot into Preview and both resized with no problems.

I am using GraphicConverter 10.6.2 (3115) on my MacBook Pro now using macOS Mohave version 10.14 Beta (18A347e). Any ideas? Any other info needed?
Attachments
Screen Shot Before.jpg
Screen Shot Before.jpg (365.29 KiB) Viewed 264 times
27" iMac 14,2 (late 2013) 3.5 GHz i7 24 GB RAM 3 TB Fusion Drive macOS High Sierra 10.13.2
13" MacBook Pro 14,2 (2017 Touch Bar) 3.3 GHz i5 16 GB RAM 512 GB SSD macOS Mohave 10.14 beta
iPad Pro 128 GB iOS 12.0 beta
iPhone X iOS 12.0 beta

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Re: Strange gray bar after scaling pic

Post by forum_adm » Mon Aug 06, 2018 1:50 pm

Which options did you select in the scale dialog? Can you reproduce?

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JamesInSanDiego
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Re: Strange gray bar after scaling pic

Post by JamesInSanDiego » Mon Aug 06, 2018 7:57 pm

This morning I did a careful study of the gray bar problem and discovered that Scaling had nothing to do with it. If I take a partial (⌘-⇧-4) or full screen shot (⌘-⇧-3) and save it to disk or if I take either the partial or full screenshot and copy to clipboard, then when creating the file by opening or from clipboard in GraphicConverter I always get the gray bar on the right edge of the graphic. When creating the file by opening or from clipboard in Preview, there is no gray bar. The file I was using yesterday was larger than the width of my screen so I never noticed the gray bar until after Scaling because it was off the right edge of my screen.

I have reproduced this same issue 3 times this morning. The bar appears when creating the file and not when scaling the graphic as I originally thought yesterday. I have attached both GraphicConverter and Preview pics today.
Attachments
Partial Screen Shot in GraphiConverter.png
Partial Screen Shot in GraphiConverter.png (162.32 KiB) Viewed 251 times
27" iMac 14,2 (late 2013) 3.5 GHz i7 24 GB RAM 3 TB Fusion Drive macOS High Sierra 10.13.2
13" MacBook Pro 14,2 (2017 Touch Bar) 3.3 GHz i5 16 GB RAM 512 GB SSD macOS Mohave 10.14 beta
iPad Pro 128 GB iOS 12.0 beta
iPhone X iOS 12.0 beta

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Re: Strange gray bar after scaling pic

Post by forum_adm » Tue Aug 07, 2018 1:31 pm

Thanks. I will recheck that here.

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Re: Strange gray bar after scaling pic

Post by forum_adm » Tue Aug 07, 2018 5:11 pm

I checked that more deeply.
Looks like a bug in the Apple NSRulerView class on Mojave BETA.

Workaround:
Just uncheck the display of the rulers.
Screen Shot 2018-08-07 at 17.09.43.jpg
Screen Shot 2018-08-07 at 17.09.43.jpg (29.42 KiB) Viewed 246 times

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JamesInSanDiego
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Re: Strange gray bar after scaling pic

Post by JamesInSanDiego » Wed Aug 08, 2018 12:31 am

I am currently downloading the newest Mojave beta. I will install it and retest GraphicConverter. I will post my results here and if the issue remains, I will send in a bug report with Feedback Assistant to Apple as well as posting here.
27" iMac 14,2 (late 2013) 3.5 GHz i7 24 GB RAM 3 TB Fusion Drive macOS High Sierra 10.13.2
13" MacBook Pro 14,2 (2017 Touch Bar) 3.3 GHz i5 16 GB RAM 512 GB SSD macOS Mohave 10.14 beta
iPad Pro 128 GB iOS 12.0 beta
iPhone X iOS 12.0 beta

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Re: Strange gray bar after scaling pic

Post by forum_adm » Wed Aug 08, 2018 7:35 am

The latest Mojave BETA has the same issue.

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JamesInSanDiego
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Location: San Diego, CA

Re: Strange gray bar after scaling pic

Post by JamesInSanDiego » Wed Aug 08, 2018 9:11 pm

Yes, the gray bar is still there with the new Mohave beta. I will send in a report to Apple. Thanks.
27" iMac 14,2 (late 2013) 3.5 GHz i7 24 GB RAM 3 TB Fusion Drive macOS High Sierra 10.13.2
13" MacBook Pro 14,2 (2017 Touch Bar) 3.3 GHz i5 16 GB RAM 512 GB SSD macOS Mohave 10.14 beta
iPad Pro 128 GB iOS 12.0 beta
iPhone X iOS 12.0 beta

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JamesInSanDiego
Posts: 22
Joined: Fri Dec 30, 2016 5:00 pm
Location: San Diego, CA

Strange gray bar still there after new beta

Post by JamesInSanDiego » Tue Aug 14, 2018 8:22 pm

The latest Mojave beta (10.14 Beta 18A365a) installed on my machine overnight and the gray bar on the right edge of my graphics is still there when the rulers are turned on. I sent in a Feedback to Apple on the previous beta. Should I send another one with the new beta?
27" iMac 14,2 (late 2013) 3.5 GHz i7 24 GB RAM 3 TB Fusion Drive macOS High Sierra 10.13.2
13" MacBook Pro 14,2 (2017 Touch Bar) 3.3 GHz i5 16 GB RAM 512 GB SSD macOS Mohave 10.14 beta
iPad Pro 128 GB iOS 12.0 beta
iPhone X iOS 12.0 beta

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Re: Strange gray bar after scaling pic

Post by forum_adm » Wed Aug 15, 2018 8:14 am

Bug in the NSScrollView. I will open an Apple developer bug report, too.

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