Import from Digital Camera destroyed the pictures

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prasm
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Joined: Fri Dec 30, 2016 11:13 am
Location: Reykjavík, Iceland

Import from Digital Camera destroyed the pictures

Post by prasm » Wed Oct 09, 2019 10:08 pm

I updated to MacOS 10.15 which has caused a lot of trouble.
In your case I just lost 4 photos from my iPone8. At first GC did not find anything on the phone. Then I updated to GC 11.1 and the files had become visible, along with some files which I did not recognise. I imported them all but GC told me that it was unable to open the files and deleted them.
What is wrong?
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Pétur Rasmussen e-mail: prasm@internet.is
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forum_adm
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Re: Import from Digital Camera destroyed the pictures

Post by forum_adm » Wed Oct 09, 2019 10:21 pm

I just checked the import here. It worked without any issue.

The import is done by the Apple Image Capture SDK.

Did you try a restart?

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Re: Import from Digital Camera destroyed the pictures

Post by forum_adm » Wed Oct 09, 2019 10:22 pm

What are your settings in the import options?

prasm
Posts: 4
Joined: Fri Dec 30, 2016 11:13 am
Location: Reykjavík, Iceland

Re: Import from Digital Camera destroyed the pictures

Post by prasm » Thu Oct 10, 2019 4:45 pm

I believe that the problem is solved. GC had lost the knowledge of the usual folder for the imports and placed the photos in a new folder called Foto in its own settings-folder in Library. Really difficult to find but I managed to.
--------------------------------------------------------
Pétur Rasmussen e-mail: prasm@internet.is
Sólheimum 23, 7A Tlf.: +354-553 2858
IS-104 Reykjavík Mobil: +354-822 0645

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forum_adm
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Re: Import from Digital Camera destroyed the pictures

Post by forum_adm » Thu Oct 10, 2019 8:02 pm

Maybe Catalina did change the stored bookmark.

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