[Solved] Lost transparency after conversion

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CD
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[Solved] Lost transparency after conversion

Post by CD »

Hi there,

I am new to this forum and GraphicConverter. I would like to use the opportunity to say “Hello” to all, before I start my first thread.

For me. one reason to dive into GraphicConverter is its excellent batch processor.

I have a couple of TIFF-files with transparency. When I convert these TIFFs into PSD-format, the transparency is lost.
However, an alpha channel is created, but the image is reduced to the background layer. The name of the layer is lost, too.

There are a couple of other strange things happening, e.g. GC says transparency is not compatible with the file format I am using, even when I'm working with native PSD-files.

Is there a preference I have to change to avoid this issue?
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forum_adm
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Re: Lost transparency after conversion

Post by forum_adm »

Hi,

please forward a sample TIFF zipped to support@lemkesoft.de

Best wishes
Thorsten
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forum_adm
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Re: Lost transparency after conversion

Post by forum_adm »

Thanks. I received the sample file.

The latest BETA
http://www.lemkesoft.org/beta.html

fixes the issue of saving a CMYK + alpha image as PSD.

Thorsten
CD
Posts: 3
Joined: Wed Dec 04, 2019 5:08 pm
Country: Germany

Re: [Solved] Lost transparency after conversion

Post by CD »

Thank you, Thorsten.
I'll check the beta tomorrow.
CD
Posts: 3
Joined: Wed Dec 04, 2019 5:08 pm
Country: Germany

Re: [Solved] Lost transparency after conversion

Post by CD »

Hi Thorsten,

I am sorry to say that the problem persists.

TIFF and PSD files with transparency are still converted to flattened PSD files, likewise.
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forum_adm
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Re: [Solved] Lost transparency after conversion

Post by forum_adm »

Did you really use the latest BETA?
Because it works here.
Which options did you select in the PSD save as options?
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