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[Solved] opening PDFs
Posted: Sat Mar 06, 2021 6:00 am
by patdiddy
Hi, whenever I open a PDF in Graphic Converter 11.4 (and 11.4.1), all I get is a window that is completely black. I was using 11.3.9 solely because I could open PDFs, but when I used the 11.4 beta, it never imported PDFs correctly. Is there anything I'm doing wrong?
I'm on macOS 10.15.7
Re: opening PDFs
Posted: Sat Mar 06, 2021 8:19 am
by forum_adm
Please e-mail your pdf for testing to
support@lemkesoft.de
Because I have no other such report.
Also, add a screenshot of your import options.
Thorsten
Re: opening PDFs
Posted: Sat Mar 06, 2021 5:42 pm
by forum_adm
Please e-mail one for testing . received nothing yet.
Re: opening PDFs
Posted: Mon Mar 08, 2021 9:23 am
by patdiddy
my apologies for the delay. I sent it tonight
Re: opening PDFs
Posted: Mon Mar 08, 2021 10:57 am
by forum_adm
Hi,
ah - the special alpha channel in that image caused the issue.
Please download build 4822. That will now ignore such bogus alpha channels.
Thorsten
Re: [Solved] opening PDFs
Posted: Tue Mar 23, 2021 9:31 am
by patdiddy
Thanks