[Solved] Photo Orientation

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Kraznov
Posts: 8
Joined: Fri Sep 11, 2020 12:48 am
Country: United States

[Solved] Photo Orientation

Post by Kraznov »

Hello. I have used GC for quite a long time, but a new issue just started where portrait photos are saved and then adjust themselves to landscape even if I recorrect them. What might be causing this? I didn't adjust any settings recently, so I'm not sure why this is occurring.
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forum_adm
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Re: Photo Orientation

Post by forum_adm »

Hi,

has the original image maybe the exif orientation tag set? And you save with the original exif?

Please email a zipped original file to support@lemkesoft.de
Kraznov
Posts: 8
Joined: Fri Sep 11, 2020 12:48 am
Country: United States

Re: Photo Orientation

Post by Kraznov »

Hello. I just emailed one of the affected photos. I could not zip the file, so I reduced the photo to 50% quality. Thanks for your help.
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forum_adm
Site Admin
Posts: 1814
Joined: Fri Dec 23, 2016 9:41 am
Location: Germany
Country: Germany
Contact:

Re: Photo Orientation

Post by forum_adm »

Hi,

I replied to your support email with a short video.

Thorsten
Kraznov
Posts: 8
Joined: Fri Sep 11, 2020 12:48 am
Country: United States

Re: Photo Orientation

Post by Kraznov »

Thanks a lot for your video that allowed me to finally fix the issue.
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