Lemke Software GmbH Forum

Hello. I have used GC for quite a long time, but a new issue just started where portrait photos are saved and then adjust themselves to landscape even if I recorrect them. What might be causing this? I didn't adjust any settings recently, so I'm not sure why this is occurring.

Hi,

has the original image maybe the exif orientation tag set? And you save with the original exif?

Please email a zipped original file to support@lemkesoft.de

Hello. I just emailed one of the affected photos. I could not zip the file, so I reduced the photo to 50% quality. Thanks for your help.

Hi,

I replied to your support email with a short video.

Thorsten

Thanks a lot for your video that allowed me to finally fix the issue.